📝 Overview
This article explains how to request authorization to recover a forgotten database or employee password in the software. If you cannot proceed without entering a password, our team can attempt to recover it for you once your request is submitted and verified.
🔑 Authorizations
Before beginning this process, ensure that you have:
Active authorization as the registered licensee of the DaySmart software account.
Access to the account's registered contact information (name, email, and business details).
Accurate information ready for submission, incomplete or mismatched details may delay processing.
🛠️ Procedure
This section outlines the steps to complete and submit the Database Password Recovery Authorization Form.
📄 Fill Out & Submit the Form
Click this link for the Database Password Recovery Authorization Form.
Complete all required fields, incomplete submissions cannot be processed.
Review your information carefully for accuracy before submitting.
Submit the form as instructed to initiate review and processing.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
How long does the password recovery process take?
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Requests are typically processed within one business day, depending on verification requirements.
Who can submit the Database Password Recovery Authorization Form?
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Only the registered licensee, administrator, or a verified contact listed on the account may submit this form. Requests from unverified users will be declined for security reasons.
What happens if I provide incorrect information on the form?
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Incomplete or inaccurate submissions may delay processing. Ensure that all information matches the registered account details before submitting.