Backbar is the cost of products used to perform a service. Example: A $50 service uses $10 in product - backbar is $10.

Overtime and similar payroll rule settings are configured within payroll setup/options in the software. If your payroll totals look unexpected, it’s worth confirming these settings first.

Claiming a tip means that the employee is reporting and recording the tip as income. Employees may claim a tip on an open ticket. Two types of tips exist:

To settle a tip means that if your business took the tip money from the client, put it in the cash drawer, and then at a later time you give the employee the money for the tip, i.e. a customer may pay by check or credit card, and include the employee's tip on the check or credit card. Your business settles the tip when your business gives the employee the money for the tip.

Check with your accountant, then configure payroll accordingly.

Used when you have booth renters (not employees) who pay rent for use of space in your business.

You can create a deduction in the deductions setup area, define the deduction type/details, and then assign it to the appropriate employee(s) so it applies during payroll.

Deductions reduce what an employee takes home and may be set up to apply automatically during payroll calculations (depending on how you configure them).

Payroll settings are managed in your software’s payroll configuration area. This is where you define key items like your pay period schedule and other payroll rules your reports rely on.

Federal tax tables are included in the software, but state tax tables are not. Some states use a flat percentage while others use a bracketed table. For state requirements, consult your accountant or your state’s official tax table documentation.

Federal tax table updates are typically released around February each year.

Payroll tables let you configure payroll items that aren’t a simple flat percentage, like tiered deductions, commission tables, and hourly/overtime rules.
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To access them go to Accounting > Edit Payroll Tables.

You can import table data from:

Files should typically include two columns:

Import steps

Single commission assigns one commission structure to an employee. Dual commission allows a second commission structure so different earnings types can be calculated differently (based on how your payroll commission setup is configured).

Commission calculations are driven by how the service/product totals are recorded and how your commission rules are configured. If pricing/discount behavior is important for your business, confirm your commission settings align with what you want to pay out.

Commission amounts are calculated by taking information from closed tickets and applying the settings you have chosen to the total sales amounts for each employee. These amounts will be obtained differently depending on the commission system being used:

Payroll Reports & Extras provide additional reporting tools, such as exporting or printing options, when you need payroll data outside of the standard payroll summaries (for example, saving a copy or sharing totals).

Yes, payroll reporting includes export-style options for working with payroll results outside the software (depending on the report).

Payroll totals are calculated by combining earnings (like wages/commissions), subtracting deductions, and applying any applicable taxes/withholdings based on your configuration, resulting in net pay totals and payroll summary figures.

Totals are most often impacted by configuration choices such as payroll settings, deduction rules, and how earnings are categorized (for example, what’s included in commissionable totals).

Common reasons include:

Go to Accounting > Calculate New Payroll and run a test payroll (without saving results) to confirm settings before processing a real payroll.

A payroll adjustment is a manual amount added or subtracted from an employee’s payroll. Negative adjustments typically display in parentheses. This is helpful for correcting payroll after it’s run (example: missed hours).

If payroll was run for the wrong date range, you’ll need to recalculate payroll from that point forward (including the incorrect payroll). Follow the steps in your payroll recalculation instructions.

Payroll start dates are based on the previous payroll’s last configured date. If it’s incorrect, you may need to delete and recalculate the previous payroll so the date range aligns with where you want to start.

If payroll results are incorrect, you may need to correct the underlying items that drive payroll (for example, payroll settings or the transactions included), then rerun/recalculate as needed. In some cases, correcting past payroll may require removing payrolls in order (most recent first) before you can redo them cleanly.

Common causes are: the deduction wasn’t assigned to the employee, it’s set to start/end on specific dates, or it has a limit/threshold that’s already been met. Double-check the deduction settings and the employee’s assigned deductions.