How to view device order(s):
- Log into your CardPointe account 
- Go to My Account 
- Go to Orders 
- You can sort your equipment list by location if you have multiple MIDs, or by status. 
- From this sub tab you can - View your account's equipment order history 
- Track the shipping status of the order 
 
To track your order(s):
- Select the drop down arrow next to the order you wish to track 
- Click on the FedEx tracking number to launch the FedEx tracking website. 
Shipping Information
All orders have a processing time of 1-3 days before the device is shipped.
- Standard - once the order is processed, the device will be sent in 3-5 business days 
- Expedited ($20) - once the order is processed, the device will be sent overnight (business days only) 



